Terms & Conditions

Updated: September 1, 2025

Welcome to PitchLab. These Terms and Conditions (“Terms”) govern your use of our website, platform, and services (“Platform”). By using PitchLab, you agree to these Terms. If you do not agree, please do not use our Platform.

1. Our Role
PitchLab connects founders with experienced investors for practice pitch sessions and feedback. These sessions are for educational purposes only. They are not investment solicitations, fundraising opportunities, or professional financial advice.

2. Investors
Investors in the PitchLab network are independent providers. They are not employees, agents, or representatives of PitchLab. We screen investors based on experience, but we are not responsible for the opinions, feedback, or performance of any investor.

3. Payments
Payments for sessions are processed securely through Stripe. By booking a session, you agree to pay the applicable fees and authorize us to process the payment through Stripe. PitchLab does not store your payment card details.

4. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect and handle your information.

5. Limitation of Liability
PitchLab provides the Platform “as is” without warranties of any kind. To the fullest extent permitted by law, PitchLab is not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount you paid to PitchLab in the 12 months before the claim arose.

6. Governing Law
These Terms are governed by the laws of the State of Delaware, USA. Any disputes will be handled in the courts of Delaware, unless arbitration is required.

7. Changes
We may update these Terms from time to time. The updated version will be posted on our website, and your continued use of the Platform means you accept the changes.

Contact
If you have questions about these Terms, please contact us at admin@pitchlab.org.